Suppliers

Partnering for Innovation and Shared Values

Our suppliers are valued partners who share our values and integrity. We strive to develop partnerships that drive innovation for the industry we serve and provide superior service to our customers.

Two warehouse workers review a supply manifest

WHY BECOME A SUPPLIER?

Robertshaw is a leader in each of the following areas:

#1 Supplier of electromechanical cold thermostats globally
#1 Supplier of gas valves in North America
#2 Supplier of water valves globally
#1 Supplier of energy regulators in North America
#1 Supplier of top burners in North America
#1 Supplier of electromechanical timers in North America
#1 Supplier of manifolds in North America
#1 Supplier of tubular burners in North America
#1 Supplier of SR burners in North America
Strategic value-add supplier of electronic controls and custom user interfaces globally

HOW TO BECOME A SUPPLIER

USEFUL LINKS

PLEX SUPPLIER PORTAL

SUPPLY CHAIN MAILBOX

Supplier Code of Conduct

SUPPLIER CODE OF CONDUCT

At Robertshaw, we recognize that as a global company, our responsibilities to ourselves and our customers extend beyond our own operations into those of our suppliers, contractors, subcontractors and consultants (collectively, Suppliers). We continuously strive to ensure that we deal with transparency and according to appropriate business standards and expect our Suppliers to do the same.

Robertshaw’s commitment to proper business conduct and sustainability is embodied in the Robertshaw Code of Conduct and its supporting policies. Robertshaw executive management expects all Robertshaw employees and Suppliers to adhere to its principles, which require a commitment to act with the highest standards of integrity and in an ethically and environmentally responsible manner.

To this end, we have developed the Robertshaw Supplier Code of Conduct (Supplier Code), which integrates into it many relevant aspects of the Robertshaw Code of Conduct, leaving out provisions not necessarily relevant to Suppliers but more relevant to Robertshaw employees. We require that all Suppliers, at a minimum, comply with the Supplier Code.

In selecting its Suppliers, Robertshaw may give preference to those that will comply with the letter and spirit of the Supplier Code. Non-compliance with the Supplier Code may not only result in Supplier disqualification for future business with Robertshaw but also serve as grounds to terminate, without Robertshaw liability, any pending Robertshaw purchase order or contract with a Supplier.

The following sets forth the provisions of the Supplier Code.

Governance/Compliance

GOVERNANCE/COMPLIANCE

All Robertshaw Suppliers shall:

Ensure their operations and the products and/or services supplied to Robertshaw comply with Robertshaw specifications and all national, local and other applicable laws and regulations.
Not offer or provide, directly or indirectly, anything of value, including cash, gifts, entertainment, bribes or kickbacks to any Robertshaw employee, representative, customer, or any government official, in connection with any Robertshaw business or procurement activity.
Not engage in any activity that shall create a conflict of interest with its obligations to Robertshaw, and Suppliers shall report any conflicts of interest that come to their attention.
Safeguard, respect and not use any non-public Robertshaw (or other) confidential information for personal gain or share with others for their gain.
Respect and comply with the business gifts and entertainment policies for Suppliers established by Robertshaw.

Trade Compliance

TRADE COMPLIANCE

All Robertshaw Suppliers shall:

Understand and follow applicable international trade control and customs laws and regulations.
Never participate in boycotts or other restrictive trade practices prohibited or penalized under US or other applicable laws.
Make sure all transactions are screened for embargoed countries/restricted parties in accordance with applicable export/import requirements.

Commitment to Management/Business Practices

COMMITMENT TO MANAGEMENT/BUSINESS PRACTICES

All Robertshaw Suppliers shall:

Design, implement and maintain effective management systems, with appropriate objectives and targets, to ensure (a) compliance with applicable laws, regulations and any Robertshaw requirements related to Supplier’s operations, products and services; (b) conformance with the Supplier Code; and (c) identification and mitigation of operational risks related to the areas covered by the Supplier Code.
Employ fair business practices and comply with applicable competition and antitrust laws.
Require its suppliers who provide goods or services that support Robertshaw business to adhere to the Supplier Code, or any similar code required to be complied with by Robertshaw Suppliers, in respect of any Robertshaw customer business.
Keep timely, accurate and complete books and records in accordance with applicable standards, laws and regulations, and any Robertshaw requirements.

Commitment to Employees

COMMITMENT TO EMPLOYEES

All Robertshaw Suppliers shall:

Not use forced, bonded or indentured labor or involuntary prison labor.
Not use or employ workers younger than the applicable minimum age.
Not permit at its facilities or that of its suppliers any actual or threat of harsh and inhumane treatment, including any sexual or other harassment, sexual abuse, corporal punishment, mental or physical coercion or verbal abuse of workers or permit any retaliation against those who report such acts.
Engage in fair and anti-discriminatory employment practices in the hiring, payment, benefits, advancement, termination and retirement of its employees as provided or protected by applicable law.
Recognize and respect any rights of workers to exercise lawful rights of free association for the purpose of collective bargaining as provided by applicable law or regulation.
Observe applicable laws and regulations governing wages and hours.
Comply with applicable data protection and data privacy laws.
Maintain emergency response (including evacuation) procedures, worker training and drills, adequate exit facilities and business recovery plans.
Have and enforce a written policy prohibiting the use of drugs and alcohol in the workplace.
Provide adequate measures at its facilities to address the security of employees, information, IT assets and business continuity.
Provide its workers a clean, safe and healthy work environment in compliance with all applicable laws, regulations, standards and permits for workplace health and safety and to provide appropriate training in furtherance thereof.

Commitment to the Environment

COMMITMENT TO THE ENVIRONMENT

All Robertshaw Suppliers shall:

Not permit discharge or emissions to the environment in violation of law, issued/required permits, or in a way that would otherwise have an adverse impact on the environment.
Operate in compliance with all applicable environmental laws, regulations, standards and permits related to its locations, operations and products and services.
Strive for continual improvement in the reduction of the use of hazardous materials in their products and/or services.
Strive to reduce or eliminate waste, including water and energy, at the source or by practices, such as modifying production, maintenance and facility processes, materials substitution, conservation, recycling and re-using materials.

Reporting

REPORTING

Any Supplier or employee of a Supplier who becomes aware of any existing or potential breach of the Supplier Code shall promptly notify the Robertshaw VP Supply Management at [email protected] or the Robertshaw Helpline.

Robertshaw may ask Suppliers to provide evidence of compliance with the Supplier Code and to report to Robertshaw any instances of non-compliance. In addition, Robertshaw reserves the right to audit Suppliers for compliance to the Supplier Code.

To download this Code of Conduct, please click the link provided below.

Robertshaw Supplier Code of Conduct

Supplier Quality Manual

SUPPLIER QUALITY MANUAL

The Robertshaw Supply Chain department contributes to manufacturing excellence in quality, cost, delivery and innovation to our customers. The Supply Chain team assures the on-time delivery of component material and the shipment of finished goods at the best possible value for the customer. Continued improvement in our global supply chain systems is, and will continue to be, a competitive advantage for Robertshaw.

The purpose of this handbook is to communicate our requirements and expectations to our Suppliers. Copies of the handbook can be obtained by accessing the link provided below, or by contacting a Robertshaw representative at our business locations. Any questions regarding this handbook should be directed to the Robertshaw Site Buyer, Commodity Manager, Regional Manager of Supplier Quality and Development or site Supplier Quality Engineer.

The contents of this handbook apply to suppliers of direct production items and processes (e.g., heat treat, plating), suppliers of private label products and distributors, as noted. It does not apply to suppliers of MRO/Indirect products.

To download the COMPLETE manual, please click the link provided below.

Global Suppliers Quality Manual

Purchase Order Terms and Conditions

Supplier Application Process

SUPPLY CHAIN CONTACTS

North America/Corporate

Melissa Wohltmann
Senior Vice President, Procurement

Itasca, IL
+1 630 260 3035
[email protected]

Justin Francisco
Senior Director, Global Sourcing

Itasca, IL
+1 630 260 3277
[email protected]

Europe, Asia, India

Elio Padovan
Senior Supply Chain Manager

Milán, Italia
+39 0437 980285
[email protected]