• Supplier quality manual

    The Robertshaw Supply Chain department contributes to manufacturing excellence in quality, cost, delivery, and innovation to our customers. The Supply Chain team assures the on-time delivery of component material, and the shipment of finished goods at the best possible value for the customer. Continued improvement in our global supply chain systems is, and will continue to be, a competitive advantage for Robertshaw.

    The purpose of this handbook is to communicate our requirements and expectations to our suppliers. Copies of the handbook can be obtained by accessing the link provided below, or by contacting a Robertshaw representative at our business locations. Any questions regarding this handbook should be directed to the Robertshaw Site Buyer, Commodity Manager, Regional Manager of Supplier Quality and Development, or site Supplier Quality Engineer.

    The contents of this handbook apply to suppliers of direct production items and processes (e.g. heat treat, plating), suppliers of private label products, and distributors as noted. It does not apply to suppliers of MRO/Indirect products.

    To download the COMPLETE manual, please click the link provided below.

    Global Suppliers Quality Manual PDF